PRIVACY POLICY
Everything Fleet Pty Ltd and its rental and other rental-related businesses, business affiliates, and subsidiaries, including Everything Fleet, Everything Subscription, Everything Rentals, Everything Smash (together “We”, “Us”, and “Our”) respects the privacy rights of our customers and we are committed to protecting Your privacy. This Privacy Policy (the “Policy”) explains our data handling practices with regard to Your Personal Data, as well as Your rights associated with Your Personal Data. This Policy was last updated on June 28, 2022.
We Respect Your Privacy
We respect Your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat Your personal information. “Personal information” is information we hold which is identifiable as being about You.
Collection of Personal Information
We will, from time to time, receive and store personal information You enter onto our website, provided to us directly or given to us in other forms. You may provide basic information such as Your name, phone number, address and email address to enable us to send information, provide updates and process Your product or service order. We may collect additional information at other times, including but not limited to, when You provide feedback, when You provide information about Your personal or business affairs, change Your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Additionally, we may also collect any other information You provide while interacting with us.
How we Collect Your Personal Information
We collect personal information from You in a variety of ways, including when You interact with us electronically or in person, when You access our website and when we provide our services to You. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
Use of Your Personal Information
We may use personal information collected from You to provide You with information, updates and our services. We may also make You aware of new and additional products, services and opportunities available to You. We may use Your personal information to improve our products and services and better understand Your needs. We may contact You by a variety of measures including, but not limited to telephone, email, SMS or mail.
Disclosure of Your Personal Information
We may discloseYour personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a Third-Party when it is required for the delivery of our services. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use Your personal information to protect the copyright, trademarks, legal rights, property or safety of Everything Fleet Pty Ltd, its customers or third parties. Information that we collect may from time to time be stored, processed or transferred between parties located in countries outside of Australia. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances. By providing us with personal information, You consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose Your personal information to third parties, we will request that the Third-Party follow this Policy regarding handling Your personal information.
Security of your Personal Information
We are committed to ensuring that the information You provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. The transmission and exchange of information is carried out at Your own risk. We cannot guarantee the security of any information that You transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure You that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Access to Your Personal Information
You may request details of personal information that we hold about You in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If You would like a copy of the information, which we hold about You or believe that any information we hold on You is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@everythingfleet.com.au We reserve the right to refuse to provide You with information that we hold about You, in certain circumstances set out in the Privacy Act.
Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
Website
When You visit our website
When You come to our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Cookies
We may from time-to-time use cookies on our website. Cookies are very small files which a website uses to identify You when You come back to the site and to store details about Your use of the site. Cookies are not malicious programs that access or damage Your computer. Most web browsers automatically accept cookies, but You can choose to reject cookies by changing Your browser settings. However, this may prevent You from taking full advantage of our website. Our website may from time-to-time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through Third- Party services such as Google Adwords. These ads may appear on this website or other websites You visit.
Third-Party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for Your convenience only. Links to Third-Party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each website that collects personal identifiable information.
Mobile Analytics
When You download and use our Apps, we use mobile analytics software to help us better understand the functionality of our App on Your mobile device. Our analytics may record how often You use the App, how You use the App, aggregated usage, performance data and where You downloaded the App from. To read more about how we use information for research please see the Analytics section.
Mobile GPS and Push Notifications
If You let us, when You use our Apps, we may collect location markers using the GPS in Your device. Knowing approximately where You are helps the App provide You better service, such as finding the nearest location near You. This also helps us send You push notifications or other communications based on Your location (for example, nearby special offers) and for providing certain services such as arrival and return notifications, providing information about vehicle location, available upgrades, etc. We will only share this information with our mapping provider for the purpose of providing You, our services.
To ensure You receive proper notifications, we will need to collect certain information about Your device such as operating system and user identification information. If You change Your mind about sharing Your location or receiving push notifications from the App, adjust the settings of Your mobile device to turn off transmission of geolocation data or to stop transmission of push notifications at any time. Just remember if You do turn these features off, You will not receive information tailored to Your location or special locations-based offers.
Complaints
If You have any complaints about our privacy practices, please feel free to send in details of complaints to PO BOX 9060, GCMC, Queensland, 4350. We take complaints very seriously and will respond shortly after receiving Your complaint.
Everything Fleet Pty Ltd and its rental and other rental-related businesses, business affiliates, and subsidiaries, including Everything Fleet, Everything Subscription, Everything Rentals, Everything Smash (together “We”, “Us”, and “Our”) respects the privacy rights of our customers and we are committed to protecting Your privacy. This Privacy Policy (the “Policy”) explains our data handling practices with regard to Your Personal Data, as well as Your rights associated with Your Personal Data. This Policy was last updated on June 28, 2022.
We Respect Your Privacy
We respect Your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat Your personal information. “Personal information” is information we hold which is identifiable as being about You.
Collection of Personal Information
We will, from time to time, receive and store personal information You enter onto our website, provided to us directly or given to us in other forms. You may provide basic information such as Your name, phone number, address and email address to enable us to send information, provide updates and process Your product or service order. We may collect additional information at other times, including but not limited to, when You provide feedback, when You provide information about Your personal or business affairs, change Your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Additionally, we may also collect any other information You provide while interacting with us.
How we Collect Your Personal Information
We collect personal information from You in a variety of ways, including when You interact with us electronically or in person, when You access our website and when we provide our services to You. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
Use of Your Personal Information
We may use personal information collected from You to provide You with information, updates and our services. We may also make You aware of new and additional products, services and opportunities available to You. We may use Your personal information to improve our products and services and better understand Your needs. We may contact You by a variety of measures including, but not limited to telephone, email, SMS or mail.
Disclosure of Your Personal Information
We may discloseYour personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a Third-Party when it is required for the delivery of our services. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use Your personal information to protect the copyright, trademarks, legal rights, property or safety of Everything Fleet Pty Ltd, its customers or third parties. Information that we collect may from time to time be stored, processed or transferred between parties located in countries outside of Australia. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances. By providing us with personal information, You consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose Your personal information to third parties, we will request that the Third-Party follow this Policy regarding handling Your personal information.
Security of your Personal Information
We are committed to ensuring that the information You provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. The transmission and exchange of information is carried out at Your own risk. We cannot guarantee the security of any information that You transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure You that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Access to Your Personal Information
You may request details of personal information that we hold about You in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If You would like a copy of the information, which we hold about You or believe that any information we hold on You is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@everythingfleet.com.au We reserve the right to refuse to provide You with information that we hold about You, in certain circumstances set out in the Privacy Act.
Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
Website
When You visit our website
When You come to our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Cookies
We may from time-to-time use cookies on our website. Cookies are very small files which a website uses to identify You when You come back to the site and to store details about Your use of the site. Cookies are not malicious programs that access or damage Your computer. Most web browsers automatically accept cookies, but You can choose to reject cookies by changing Your browser settings. However, this may prevent You from taking full advantage of our website. Our website may from time-to-time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through Third- Party services such as Google Adwords. These ads may appear on this website or other websites You visit.
Third-Party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for Your convenience only. Links to Third-Party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each website that collects personal identifiable information.
Mobile Analytics
When You download and use our Apps, we use mobile analytics software to help us better understand the functionality of our App on Your mobile device. Our analytics may record how often You use the App, how You use the App, aggregated usage, performance data and where You downloaded the App from. To read more about how we use information for research please see the Analytics section.
Mobile GPS and Push Notifications
If You let us, when You use our Apps, we may collect location markers using the GPS in Your device. Knowing approximately where You are helps the App provide You better service, such as finding the nearest location near You. This also helps us send You push notifications or other communications based on Your location (for example, nearby special offers) and for providing certain services such as arrival and return notifications, providing information about vehicle location, available upgrades, etc. We will only share this information with our mapping provider for the purpose of providing You, our services.
To ensure You receive proper notifications, we will need to collect certain information about Your device such as operating system and user identification information. If You change Your mind about sharing Your location or receiving push notifications from the App, adjust the settings of Your mobile device to turn off transmission of geolocation data or to stop transmission of push notifications at any time. Just remember if You do turn these features off, You will not receive information tailored to Your location or special locations-based offers.
Complaints
If You have any complaints about our privacy practices, please feel free to send in details of complaints to PO BOX 9060, GCMC, Queensland, 4350. We take complaints very seriously and will respond shortly after receiving Your complaint.
